Since ​1985.

INW has its roots in the Pacific Northwest, but clients throughout the country – expanding as our clients needed us to. Over our 30+ years, we’ve transformed with the times, but maintained our commitment to service and education.

Meet Our Team.

Susan Pittman, CLU, RHU
Founder/President

Susan takes a botanical approach to business.  As she likes collecting and understanding many species of plants, she also thoroughly understands and applies science to the insurance/benefits business.  As new ideas and products arise – the “garden expands and changes”.  She truly cares about the process and the outcome.  Just don’t come in dirty – you may get planted.

Years in insurance: 30                    
Years with Insure NW: 25
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Joyce Claudio
Agent/Client Service Manager

Joyce’s lighthearted approach to life is infectious!  She is the Paperwork Princess and somehow makes the process less onerous. Working with Joyce makes having benefits a positive experience!  With her 20 years in the industry – there isn’t much she hasn’t seen!

Years in insurance: 20                    
​Years with INW: 20

Roxanne Carlson
Individual/Family & Medicare Advisor

Roxanne gets the most hugs in the office.  Individuals come to her not understanding insurance and feeling anxious.  They leave relaxed and with a path forward.  Her Norwegian heritage lends a hand to her practical approach.

Years in insurance: 4                      
Years with INW: 4

Laura Frances
Special Projects

Laura likes a challenge.  Say it can’t be done and she will come up with 10 reasons proving it can be done.  Her mind is actively at work 20 hours out of the day creating possibilities.  You want her on your team.

Years in insurance: 8                      
Years with INW: 8

Kathy Brassil
Medicare Advisor

Get Medicare help from someone who understand it thoroughly and wants to spend the time with you so you understand it too!  What could be better than spending a couple of hours with someone who truly cares?

Years in insurance: 6                      
Years with INW: 6

Spencer Gurnee
Technology Support

Spencer is the strong silent type.  He has fierce concentration as he works on the creation of your Group Portals.  Spencer is a member of that fantastic generation who lives through technology – something  we may all may be doing soon!

                      
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Christian Hansen
Relationship Manager

To acquire the most beauty out of a gemstone one must pay great attention to many details.
Christian thinks that relationships should be just that, remembering and paying attention to the small things in order to produce a beautiful and lasting relationship to be proud of.

Shaina Claudio
Administrative Support

Shaina answers your phone calls.  Well, doesn’t just answer your calls – she listens to you.  And she is smart and delightful to talk to! 

Guy Pittman
HG

The fact that he has named himself the HG – Head Gopher  - says it all!

Years with Insure NW: 10

Students of the industry.

As benefit programs grow ever more complex, as your chosen broker, it is our duty to continually expand our knowledge in order to bring you the most current ideas, strategies and tools, as well as insure you are always operating your programs in a compliant manner. To this end, we pride ourselves on being students of the industry, utilizing respected industry organizations, broker networks and certification programs to further our education. 

Beyond Benefits.

A wealth of vetted, strategic partnerships​.

We’re benefit experts, helping companies manage their healthcare insurance needs for a long time. But, we recognize our client’s needs extend beyond benefits. That’s why we have a network of vetted strategic partners we can connect you with in the areas of:

• Property & Casualty Insurance
• Retirement Plan Administration
• Financial Planning
• Accounting

If you have a business need, we most likely have a recommendation for a trusted, respected professional. Please ask and we’ll be happy to make a referral.

A note about the images on our site.

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Our role is helping companies and individuals through innovative insurance programs that serve as a vehicle to help them thrive. Through the images on our site, the modern architecture symbolizes innovation, while the gardens represent the ability to grow and nourish.